The first and the best level of warranty period
The key factors in the customer support is the speed and quality customers receive when they have issues or problems.
InnoCare24 assures prompt and complete assistance which not only is available 24 hours a day but responds to customer inquiries within 24 hours through our technical support team or even official regional distributors by phone, email, and website inquiries. In addition, our world-class technical support team can provide all relevant activities from technical consultation to maintenance, repair, and any other requested support.
InnoCare24 ensures spare part availability for the entire product lifecycle taking availability, cost, and quality into consideration. Moreover, free of charge repair services will be provided during the warranty period, which includes annual maintenance, repair and replacement of defective parts, and providing replacement product during the repair process.
InnoCare24 is the best customer care and post sales support solution on the market, which is the INNO Instrument’s driving force behind its advancement as a global company.
Purchasing INNO product from regional distributor
Recognizing importance of follow-up services
INNO technical dep. Contact customers by phone,e-mail, website, and regional distributor
Response within 24 hours
- Korea : +82 328375600
USA : +1 2144843627
Europe : +49 61969533130
India : +91 1141056310
Dubai : +971 43724341
Vietnam : +84 904567870
Malaysia : +60 162929380
Indonesia : +62 2129887971
Myanmar : +959 450091740
Philippines : +63 9228529545
Australia : +61 0498644473